Thursday, February 16, 2012

Cater to Those Customers!!!!

I received the "Holy Grail" of emails today. No, it wasn't from a celebrity, but from a customer who not only took the time to write, but to include photos of her daughters' wedding!

This customer purchased a necklace from my shop, and wrote to ask if I could make a bracelet and earrings to match. She gave me a budget, and I created exactly what she wanted. She was so excited that I was able to stay within her budget. This was a year ago, I never dreamed I would hear from her again. She wrote to tell me about the compliments she received on her jewelry. She made my day :)




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